When you encounter the situation as mentioned above, you may need to reset and retrieve your Apple ID password. There are several ways for you to find back the Apple ID password. First of all, go to official Apple ID account page, click Forgot Apple ID or password and Enter your Apple ID.
What to do if you forgot your Apple ID Passcode
The following steps show you how to reset your password on Apple account page.
Depending on your security features you are using on the current account, there are a few ways to reset your password.
1 Answer your security questions
If you can remember the answers to the security questions, choose “Answer security questions” to reset your password.
2 Retrieve by email
While you select “Get an email“, Apple will send you an email to your email address you register with. By clicking the links attached to the email, you can easily reset your password.
3 Two-factor authentication
If you have enabled two-factor authentication on your Apple devices, you may directly change the password on another trusted iOS devices. For the users have only one Apple device, they may head to iforgot.apple.com to reset the passcode. However, only from a previously trusted device can achieve above.
4 Two-step verification
Another option that you may perform is to reset the password with two-step verification. Prepare your recovery key and a trusted device. Login to iforgot.apple.com with your recovery key and choose a trusted device. Apple will send you a verification code to reset the password.
After you successfully reset the password, don’t forget to sign in again on your iPhone, iPad and iPod.
Furthermore, you can use Phone Transfer to backup your iOS device routinely, so that you won’t suffer data loss caused by hardware failure.