Read and follow the advice below to see how to get it right.
iOS Transfer – How to Fix Failed to Connect iOS Devices to PC
Check the solutions below to fix iPhone, iPad, iPod not detected by iOS Transfer
1. The iOS device you try to connect is below iOS 5.0.
2. iTunes is not installed or not setup correctly on the computer.
3. The iOS device is locked by the passcode.
4. The computer is not authorized to get connection to your iPhone.
5. iCloud is enabled on your iPhone, iPad or iPod while transferring data.
How Here is some quick fixes to make a firm connection:
1 Make sure upgrade to the latest version of iOS
iOS 9.4 or 8.3 would be a good choice for you.
In general, you will received the notification of iOS update. You can also get update manually by tapping Setting > General > Software Update, and tap “Download and Install”.
2 Confirm that iTunes is installed and works well
You can download the iTunes from this link below:
3 Check status of iCloud, passcode and authorization
It’s advised to temporary turn off iCloud and unlock the device with the passcode during the connection process.
Also, make sure you’ve authorized by choose on the iOS device when it’s connected to your PC.
4 Enable Apple Mobile Device Service
Right click on the “Computer” on the desktop. Choose Manage > Computer Management > Service and Applications > Services. Right click again on the “Apple Mobile Device Service” and choose Start to enable the service.
5 Get better hardware connection media
Sometimes the failure on connection could be blamed to the USB cable. Make sure your USB cable is intact. Also, we strongly recommended you use the original Apple USB cord.
For now, click the Retry button and reconnect your iPhone to the computer. If the problem persists, feel free to contact us via [email protected]